Privacy Policy

1. Information We Collect

Personal Information: We may collect personally identifiable information that you voluntarily provide, including but not limited to your name, email address, company name, phone number, and mailing address when you complete forms on our site.

Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type and version, operating system, referring URLs, pages visited, time and date of visits, and time spent on pages. This information is collected in accordance with the Texas Identity Theft Enforcement and Protection Act (Tex. Bus. & Com. Code §521.001 et seq.).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested cybersecurity services
• To send relevant cybersecurity insights, updates, and marketing communications (only with your express opt-in consent)
• To improve our website, services, and user experience
• To comply with applicable federal, state, and local laws and regulations
• To detect, prevent, and address technical issues or security threats

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• With trusted service providers who assist in operating our website and conducting our business, subject to confidentiality agreements
• When required by law, court order, or governmental authority, including compliance with Texas state law
• To protect the rights, property, or safety of Triad Resource Group, LLC d/b/a Triad InfoSec, our clients, or others
• In connection with a merger, acquisition, or sale of all or a portion of our assets, with prior notice to affected individuals

4. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information, including encryption, access controls, and regular security audits. As a SOC 2 Type II and ISO 27001 certified organization, we maintain rigorous data protection standards. In the event of a data breach involving sensitive personal information, we will notify affected Texas residents in accordance with the Texas Identity Theft Enforcement and Protection Act (Tex. Bus. & Com. Code §521.053).

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we will securely dispose of it in accordance with the Texas Identity Theft Enforcement and Protection Act (Tex. Bus. & Com. Code §521.052).

6. Your Rights Under Texas Law

Under the Texas Data Privacy and Security Act (effective July 1, 2024), Texas residents have certain rights regarding their personal data, including the right to:

• Confirm whether we are processing your personal data
• Access your personal data
• Correct inaccuracies in your personal data
• Delete your personal data
• Obtain a portable copy of your personal data
• Opt out of the processing of personal data for targeted advertising, sale, or profiling

To exercise any of these rights, please contact us through our contact page or call (281) 402-6711. We will respond to verifiable requests within 45 days.

7. Cookies, Analytics, and Advertising

We use cookies and similar technologies in three categories. You control optional categories through the on-site cookie banner or the "Cookie Preferences" link in the footer. Your selection is stored locally in your browser.

• Strictly necessary: required to operate the site, maintain session state, and submit forms securely. These cannot be disabled.
• Analytics: aggregated usage data such as pages viewed, time on page, and referring source. Used to improve site content and performance. No cross-site profiling.
• Advertising: used to measure marketing campaigns and to serve relevant advertisements on third-party platforms. Disabling this category opts you out of targeted advertising as defined under the Texas Data Privacy and Security Act.

Analytics and advertising cookies are only set after you affirmatively opt in. You may withdraw consent at any time by reopening the cookie preferences dialog from the footer; previously set non-essential cookies will be honored on your next visit.

8. Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the website after such changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact: